Blonder Tongue Laboratories Partners with BDR for HVAC Skills Training Initiative
- BDR partners with PPATEC to offer specialized HVAC training courses starting in early 2026.
- Courses include strategies for profitability and technician excellence, enhancing service delivery and customer communication.
- Training reflects PPATEC's commitment to integrating business skills with technical education for industry professionals.
Enhancing HVAC Skills Through Strategic Training: BDR Partners with PPATEC
Business Development Resources (BDR) announces a strategic partnership with the Pennsylvania Petroleum Association's technical education provider, PPATEC, to offer specialized training courses aimed at improving profitability and technician skill sets in the HVAC industry. Scheduled for the first quarter of 2026, these in-person courses will take place at the PPATEC training center in Grantville, Pennsylvania, which is equipped with modern classrooms and practical lab environments designed to foster hands-on learning. This initiative signals a significant advancement in the professional development opportunities available to HVAC service teams, addressing critical areas of business management and customer service.
The first course, "Managing & Growing Service Profitably," will be conducted by BDR's senior service coach, Jennifer Shooshanian, on February 25-26, 2026. Targeted at business owners and service managers, this program aims to equip participants with proven strategies utilized by leading HVAC companies to optimize their service departments. By providing a structured framework for profitability, the course is expected to drive enhanced operational efficiency and financial performance within service lines, which is crucial in a competitive sector.
Following this, the "Top Gun Technician Excellence" course will take place on March 31-April 1, 2026, under the guidance of head coach Shaun Weiss. This training focuses on refining technicians' customer communication skills and improving service delivery processes. By minimizing callbacks and fostering customer referrals, technicians can significantly contribute to their companies' success and reputation. Matt MacArthur, BDR's senior vice president, expresses enthusiasm about the collaboration, noting the potential positive impact these courses will have on HVAC teams.
In addition to enhancing technical skills, this partnership reflects a broader commitment by PPATEC to evolve as a comprehensive training provider for the home service industry. Ted Harris, executive vice president of PPATEC, underscores the importance of integrating essential business skills with technical training to support the overall growth of industry professionals. This initiative is designed to add substantial value for PPATEC's members and stakeholders, ensuring that they are well-equipped to meet the challenges of today's service landscape.
Prospective participants are encouraged to register for the courses through BDR's website, where they can find direct links to each course's registration page. With these targeted training opportunities, BDR and PPATEC aim to elevate the standards of service delivery and profitability within the HVAC industry.
