Pearson plc Launches AI Communication Coach to Transform Workplace Skills
- Pearson plc launches Communication Coach, an AI tool aimed at improving workplace communication for all English speakers.
- The tool provides real-time feedback on grammar, vocabulary, tone, and clarity, enhancing communication skills effectively.
- Pearson's collaboration with Microsoft emphasizes integrating innovative educational solutions into work environments for professional development.
Pearson Unveils AI-Powered Communication Coach to Enhance Workplace Communication Skills
On November 18, 2025, Pearson plc, a global leader in lifelong learning, announces the launch of Communication Coach, an innovative AI-driven tool integrated into the Microsoft 365 productivity suite. Designed for both native and non-native English speakers, this tool caters to professionals across various skill levels, aiming to transform how individuals enhance their communication abilities in the workplace. Communication Coach analyzes speech and communication data, providing users with real-time feedback on essential aspects such as grammar, vocabulary, tone, and clarity. This initiative underscores Pearson's commitment to fostering effective communication, which is increasingly recognized as a vital skill in today's professional landscape.
The tool operates on Pearson's trusted learning science, supported by its skills intelligence engine, which draws data from various platforms, including Faethm and Credly, the latter being the world's largest certification platform. This robust data backbone allows Communication Coach to deliver personalized insights, enabling users to refine their communication strategies effectively. Additionally, the tool can be customized with Microsoft 365 Copilot, ensuring that it meets the specific needs of different organizations. This adaptability positions Communication Coach as not just a learning tool but as an integral component of workplace productivity, enhancing the overall learning experience seamlessly within everyday tasks.
Vishaal Gupta, President of Enterprise Learning Solutions at Pearson, emphasizes that effective communication is pivotal for workplace success. He notes that Communication Coach provides critical real-time tips and nudges directly within commonly used applications, allowing users to learn and improve without interrupting their workflow. This approach aims to empower individuals, helping them to communicate more effectively and advance confidently in their careers. Microsoft’s Ranveer Chandra highlights the collaborative goal of using AI to augment human capabilities rather than merely automating tasks, aligning with Pearson's vision of integrating innovative educational solutions into work environments for enhanced professional development.
In addition to the launch of Communication Coach, Pearson continues to strengthen its commitment to advancing English proficiency through its proprietary Global Scale of English framework. This framework offers a standardized method for assessing language skills, further demonstrating Pearson's dedication to improving communication education on a global scale.
The collaboration with Microsoft represents a significant step forward in creating low-stress learning opportunities within the workplace. By integrating advanced AI tools like Communication Coach into everyday applications, Pearson positions itself at the forefront of educational technology, paving the way for future innovations that enhance both personal and professional growth.